How pricing is calculated
The quote is built from the station price and the road distance between that station and your drop-off.
1. Fuel
Litres times the station’s price per litre. If you enter an amount of money instead of litres, the app converts that amount into litres at the same price.
2. Distance
We measure the straight-line distance from the station to your pin, then apply a road factor so the trip accounts for actual streets rather than a straight cut across the city.
3. Delivery fee
The fee starts with a base amount, then adds a per-kilometre rate for the road distance. The per-kilometre rate follows the cost of running the delivery bike: fuel the bike uses and upkeep. The result is kept between a minimum fee and a maximum fee so a very short trip still covers the rider, and a long trip does not run away.
4. What you confirm
That total is the amount you accept in the app. Cash on delivery and in-app card or mobile money use the same quote.